Forums/Official HTCimeiUnlock.com/Troubleshooting
"SIM Error" message
Michael, HTCimeiUnlock.com
posted this on May 12, 2011 17:10
There is a problem with the inserted SIM card.
- Clean it and retry. Be sure to enter it correctly and put the battery cover on (the antenna of the phone is in the cover).
- Check if the SIM is activated and working with another phone.
IMPORTANT INFORMATION
There is a known issue with HTC HD7. With the unsupported SIM the phone asks for the PIN. Many customers are inserting the PIN of the SIM, the phone accepts it but display the SIM Error. If your phone is HD7 and experience this you need to insert he code provided by us instead of the PIN and everything will work fine.
Comments
My phone is giving me this message "This SIM card is not recognized" but i can see my contacts and my messages!!!
How to fix this??
My HTC Thunderbolt phone was sent from USA as a gift, when i insert my lebanese SIM card it gives me this message "This SIM card is not recognized"
I need your help to fix this.
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Dear Omar,
HTC Thunderbolt is a CDMA/LTE phone and is not working with the GSM networks. The SIM card slot is for LTE networks (NOT GSM).
Unfortunately your phone is not usable outside US.
check this: http://www.htc.com/us/products/thunderbolt-verizon#tech-specs
Just bought the unlock code and entered in when asked for the PIN but keeps on saying sim error.
Its an O2 phone but a virgin sim
Please help!
Dear Chris,
Have you managed to solve it?